Furniture Medic Midlands – Retail Services
Similar to our furniture manufacturer and importer services furniture medic is able to offer the following to the retail sector. These services can be provided at hours to suit the customer need rather than just business hours.
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Manufacturer warranty reporting
Using standard reports in electronic or hard-copy format furniture medic is able to provide a third party (non-biased) warranty reports, including digital images. This enables our retailer customers to claim from their suppliers.
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Furniture Repairs
The transit of furniture can often cause minor damage and breakages. Furniture Medic is able in most cases to carry out remedial action on-site, thus saving time and money and increasing customer satisfaction. This can be provided either on the retailer or customer site, whichever is most convenient.
Market research proves that customers are often more satisfied when remedial action is carried out promptly and professionally.
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Furniture Restoration
Furniture Medic has local workshops using time-served craftsmen covering large areas of the UK. Rather than send furniture back to the supplier, it is more cost and time effective to have restoration carried out within easy transportation distance from the retailers or customers premises.
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Customer goodwill servicing
Typical services include, cushion insert replacement, loose cover fitting/adjustments and flat-pack furniture assembly amongst other things.
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Replacement parts
With its local resources, Furniture Medic is able to deal with furniture that arrives at either the customer or retailer premises with missing or broken parts.
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Showroom Furniture
Due to either showroom traffic or transit damage, showroom furniture often requires attention to bring up-to the required standard. Furniture Medic services can save time and money by keeping furniture in showroom condition, helping to project the right image at all times.
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