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Furniture Medic Midlands – Manufacturer and Importer Services
Similar to our retail services, furniture medic is able to offer the following to the Manufacturer/ Importer sector. These services can be provided at hours to suit the customer need rather than just business hours. These services enable businesses to think globally and act locally.
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Manufacturer and Importer Reporting
Using an internet based portal via its Leicester based national call centre, Furniture Medic provides a manufacturer reporting service using a standard report format.
Furniture medic is able to provide third party reports, including digital images. This provides our manufacturer customers with a rapid response reporting system that enables them to efficiently interact with their customers.
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Management Information Systems
Furniture Medic, though its manufacturing reporting service provides key input to MIS, enabling informed management product and customer service decisions.
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Furniture Repairs
The transit of furniture can often cause minor damage and breakages. Furniture Medic is able in most cases to carry out remedial action on-site, thus saving time and money and increasing customer satisfaction. This can be provided directly at the customers location.
Market research proves that customers are often more satisfied when remedial action is carried out promptly and professionally.
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Furniture Restoration
Furniture Medic has local workshops using time-served craftsmen with UK-wide coverage. Thus providing a more time and cost effective solution than transporting furniture long distances.
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Customer goodwill servicing
Typical services include, cushion insert replacement, loose cover fitting/adjustments and flat-pack furniture assembly amongst other things.
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Replacement parts
With its local resources, Furniture Medic is able to rapidly fit manufacturer replacement parts on-site.
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